![]() ![]() In this case, you will need to login into your router settings and disable access control or remove your Xbox console from the list of blocked devices. However, keep in mind that this type of error can also be facilitated by your router if you previously enforced a network-level block. In case you’re encountering this problem, your first attempt at fixing it should be to clear the currently stored alternate MAC address on your console and see if that allows you to connect to the Internet normally. If that doesn’t work for you, you can also try using your PC’s physical address as the dedicated MAC address on your console. Most affected users are reporting that the issue started to appear out of nowhere (no changes were made to the Internet network) Additional Authentication Needed error Some Xbox One users are reporting that their Xbox One console is suddenly showing an ‘ Additional Authentication Needed‘ error whenever they attempt to connect their console to their home network. ![]()
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